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What should I do if the document will not open?Updated an hour ago

Your documents should open either through a web browser, such as Safari or Google Chrome, or through Adobe Acrobat.


Once the files have been downloaded to your computer, you should be able to open them without any issues. However, the documents must be downloaded first in order for them to open properly.


After downloading, you can click on the file to open it in your browser or PDF viewer, where you will be able to review, complete, and save your documents.

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