Student Loan – Digital Download
Questions about the student loan digital download product, portal access, and completing student loan dispute documents.
How do I access the student loan digital download?
After completing your purchase, you will receive an email from Sterling Digital Law confirming your order.
How do I log into my account to retrieve the student loan documents?
To access your student loan digital download, you will need to log in using the email address used for your purchase.
What should I do if I do not receive the verification code?
When purchasing your digital download, it is very important that you enter your email address correctly during checkout.
Where can I find the student loan affidavit?
The affidavits are included as part of your Sterling Digital Law digital download and will be available once you access your documents through the portal.
How do I download the student loan forms?
To download the student loan template, you will need to click on the download icon located in the portal.
Where are the instructional videos for the student loan section located?
The student loan instructional videos are included as part of your digital download.
Do the videos explain how to complete the student loan affidavit step by step?
The student loan instructional videos included in your digital download will guide you through how to complete the Student Loan Dispute Template step-by-step.
How do I properly complete the student loan form once downloaded?
Please watch Videos 1 through 4 in the portal, as they will guide you step-by-step on how to properly complete the Student Loan Dispute Template.
How do I save the completed student loan documents?
To save your completed document, go to the top of your screen and click File, then select Save As.
How do I print the completed student loan forms?
After saving your documents, you should click on the file to open it on your computer.
Where can I find the mailing instructions for submitting my student loan documents?
The mailing addresses for the credit bureaus are listed on the instruction sheet included in your digital download.